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A Winning Records Unit
Olympia, WA
Thursday, November 18, 2021, 8:00 AM - 3:00 PM PDT
Category: Training

A Winning Records Unit

Hosted by LEIRA  |  Presented by Ed Claughton, PRI Management Group
Where: Online Webinar  |   When: November 18, 2021 @ 8am - 3pm
Cost: $150 for LEIRA Members/$200 for Non-Members
**Registration Closes Friday, November 5, 2021**
Click Here to Register

In this impactful program you will learn how to achieve operational excellence in the records unit, providing for the timely and accurate output of records and data by measuring and monitoring key performance indicators, improving business process and leading the team with modern approaches to leadership.

Like a well-oiled machine, today's records unit responds to public records requests quickly, proactively assesses the accuracy of the department's crime stats and unit performance, and manages information efficiently by maximizing the use of existing resources.In this course you will learn:

  • How to achieve operational excellence in the records unit
  • Developing and monitoring key performance indicators (KPI)
  • Over-reporting of crime data: the hidden unknown
  • Operating smarter, not harder: workflows and business process
  • Assessing unit performance
  • Organizational structure: assigned roles vs. work by priority

Click Here to Register

**Members - The Members discount will automatically be applied for all members. To receive the discount, you must be logged in using the email linked to your LEIRA Membership. You can only receive the discount for yourself. If you register guests, the discount will not be applied to them.**

*To receive a certificate for this training, you must be registered, and you must login to the training using your own unique link that will be emailed out a few days before the training. This link tracks attendance. If you do not login using your link, you will not receive a certificate.*

Contact: [email protected]