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Managing Difficult Conversations
Monday, April 18, 2022, 9:30 AM to Tuesday, April 19, 2022, 12:30 PM PDT
Category: Training

Training Format and Audience:

  • This 6-hour, live virtual training is hosted on Zoom and is designed for employees and supervisors.
  • Course is a 2-day training block from 9:30 a.m. to 12:30 p.m. on both dates of selected session.
  • Description:

    We've all been there before - a conversation needs to occur with our employee, but we keep pushing it off because we're dreading the discussion. These conversations are difficult because they are awkward; but with the right approach they become manageable. As supervisors, it is an essential function of our jobs to turn these difficult conversations into constructive dialogues so that our employees can stay engaged and productive members of our team. With training and practice, supervisors and employees can hone their communication techniques and use these crucial skills to navigate the challenging process of having a difficult conversation. Having a conversation to address performance is difficult, but with the right tools the process becomes manageable, effective, and successful.

Contact: [email protected]