De-Escalation

Hosted by LEIRA  |  Presented by Renee Cox, MHP with Kirkland PD and CJTC/BLEA Instructor
Where: Online Webinar  |   When: May 10, 2023 @ 10am - 12pm
Cost: $50 for LEIRA Members/$100 for Non-Members
**Registration Closes Friday, April 28, 2023**

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At times, all of us may have the potential to interact with someone who is upset or aggravated, or we ourselves may become these things. De-escalation training can help navigate these challenging situations by providing you with tools to stay calm, maintain control of the situation and ask questions to help resolve the issue without incident, or until someone else can assist. De-escalating a situation can also help reduce the potential for violence. With training and practice, we can hone our communication techniques and use these crucial skills to navigate the challenging process of having an emotionally charged discussion.
Things you will learn in this course are:

• Control of self, environment, and others
• Learning techniques to defuse hostile situations
• The basics of communication (Active Listening, body language, non-verbal communication, etc.)

Click Here to Register